Thursday, March 09, 2006

Einstein, Compound Interest and Talent Networks - 5 Steps to Setting Talent Networking Goals

Albert Einstein once called compound interest the 8th Wonder of the World and along with it he created the compound interest rule of 72. The rule tells you how to determine the number of years it will take for your investment amount to double in value. You simply divide the number 72 by the percentage rate you are earning on your investment.

For example...

"You have a savings account with $500 deposited in it. It earns 4% interest from the bank. 72 divided by 4 is 18. It will take 18 years for your $500 to double to $1,000 if you don't make any deposits."
Keep in mind, the higher the rates are the less accurate the formula is. But...Lets try applying this concept of compound interest to our network of contacts and our efforts to make the network grow. If you are serious about building a "talent network" or establishing a "talent pipeline" I would suggest using the Jobster.com services. Their current version can do the job, but I know they are actively working to make it better in new and soon to come updates.

So, if Einstein was a recruiting manager, I would guess that his strategy might look something like this.
  1. Identify the number that your current network is at. This isn't the "total number of candidates" in your database, but rather the number of people that have "opted in" to receive information/jobs from your company. For this purpose...Lets say its 5,000 contacts.

  2. Determine what your goal growth rate is. You will have to set realistic expectations in this matter. If you network is small now, then you can have a higher percentage of return. If your network is medium or large in size already, your percentage rate will be lower. For this purpose, lets say we want to see a 250% growth rate.

  3. Take the # of contacts and multiply it by your growth rate: 5,000 contacts x 2.50% = 12,500 contacts. This would be your goal for the size of your new network within one year with a growth of 7,500 new contacts.

  4. Take the new contacts number (7,500) and divide this by the number of working days in a year, which is 260. So 7,500 contacts / 260 working days in a year = 29. This means, to meat your goal... You need to add 29 new contacts a day to your talent network.

  5. Divide the number of needed new contacts a day (29) by the number of people you have on your recruiting team. Lets say you have 6 members on your team. So, 29 new contacts divide by 6 team members = 5. This means that each team member is responsible for networking with 5 new people a day that your company has never had contact with.
Now, the tricky part. Most corporate recruiters are too busy to take on anything new....like this. So the magic comes from finding a way to accomplish this without adding work to a recruiter's desk.

Here is what I suggest. Have your "system" automatically designate the 5 new contacts for the recruiter based upon predetermined criteria. Like....specialties that your company has needs for. Present these new contacts to the recruiters in the form of a task which can be managed by the recruiter either within your "system" or within the recruiter's Outlook email program. This task then allows for follow up and task management by the recruiter and also allows for reporting for leadership purposes.

Keep the manual task of adding people who opted into your talent network OFF the recruiters desk. Within your "system", simply add a check box field to the main screen of your contact's record. The recruiter than just asks the new contact, "can we add you to our talent network, we use the Jobster networking tool." If the contact says yes...the recruiter checks the box and that's it. At the end of the day your "system admin" pulls an automatic report of all new contacts that "opted into" your talent network that day for all recruiters...and does one upload to Jobster and they all get in email that adds them to your talent network. And so it grows...

The secret to building a strong network, a viable and targeted database, is to do it on a daily basis. If you can make it happen "behind the scenes," more power to you.

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Monday, March 06, 2006

Lou Adler: Three Top Concerns Facing Corporate Recruiters

I just listened to a podcast by Craig Silverman of HireAbility.com and Lou Adler of Adler Concepts. I talked about Lou's Performance Profiles in an article I wrote back in October '05 about creating a Contingent Workforce Talent Management Office (CWTMO) for the Contingent Workforce Strategies magazine. I am a HUGE BELIEVER in Performance Profiles and Lou touches on that in the podcast. However, I was more interested in what Lou said were the three biggest challenges or obstacles for corporate recruiters. They were:

  • Too many candidates (Have to sift through too many to find the good ones).
  • Too many reqs.
  • Hiring Managers that were not 100% committed to the hiring process.
However, what really intrigued was Lou's comment after saying that. His comment was that he didn't see a solution on the horizon. Perhaps there is... the "tweaked" CRM model applied to Talent Acquisition.

First of all, you have to buy into the belief that recruiting is a lot like, if not exactly like, sales. In a sales model you have leads, contacts and products. In talent acquisition model, you have leads, contacts, candidates, and reqs.

Stephan Schiffman is a top "sales guy" and works for DEI Management. One of the sales books that he wrote is called "Cold Calling Techniques (That Really Work!)." In the book he lists what the objectives are for successful selling:

  • Find out what people do.
  • How they do it.
  • When they do it.
  • Where they do it.
  • Who they do it with.
  • Why they are doing it.
Ultimately, "Successful selling means helping people do what they do better." Sound familiar? Sounds a lot like recruiting and talent management, to me.

With a CRM type model, you can effectively take on all of Lou's top issues. With a combination of work queues, workflow and proper lead management you can take the task of filtering candidates off of the recruiter's desk and place it within the "system." The designed "system" filters, identifies, and assigns based upon existing information. Effectively living up to what Jeremy Langhans calls the sourcer's dream, "the ability to push a button & get a targeted batch of leads."

By housing Reqs in the "system" you can match them up against candidates in the proper place and proper time in the "workflow" based upon certain criteria. That criteria comes form each company's structure, roles, and available resources.

DATA IS KING.

One of the best ways to get Hiring Manager buy-in is to create a workforce strategy with them. This strategy can include a SLA that sets "commitment" levels by the Hiring Manger. The "system" then later backs up their participation, or lack there of, with simple reporting that focuses on the SLA terms that can be viewed with a Dashboard of assorted and specific reports.

With this type of process reporting, you can identify successes and failures within your process and also where candidates "drop out" of your overall process....and why they dropped off.

Anyways, if you get a chance to listen to Lou and Craig...you should. It is a "good listen."

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Wednesday, March 01, 2006

The Current State of the Contingent Workforce - One Size Doesn't Fit All

The Human Capital Institute will be putting on this webinar tomorrow in which I will be participating. I get 10 minutes to speak on Temps vs. Contract Talent. In particular:
  • The distinction between traditional temp labor and Contract Consulting Talent
  • Acquiring Consultants: HR vs. Procurement
Because time will be of the essence, and because I always like getting them, I have added a few take aways for the topic. They will be made available on HCI's site, but you can also get them through the links below.

"What Happens to your SS-8 and the IRS" & the IRS Form "SS-8: Determination of Worker Status"

The SS-8 is a form that the IRS recommends that an employer is supposed to fill out and send into the IRS when they don't know if their independent contractor is compliant or not. I would always tell companies that you should never, ever fill this out and send it in because the IRS uses them as a source for audits. The same way you never ask a cop what that tall, funny green plant is in your garden. :)

This report backs that up...I've highlighted it in red on the first page. I also included the SS-8 document so they know what it looks like.

IC or Employee - The IRS Training Manual

- always nice to have.

Manager Independent Contractor Compliance Questionnaire and Contractor Independent Contractor Compliance Questionnaire

Screen shots of the questionnaires that I recommend companies ask their hiring managers and IC's. If you view images through your browser, you may have to save the links and open them with another application (like paint) to view the shots.

Approved Vendor List, Independent Contractor and Consultant Directory, and the Preferred Agency List

A very general starter kit for companies to start identifying their professsional CW. Hopefully, it will get people start thinking about what will work best for them.

Managing Your Contingent Workforce

The article is a 3 part story with my section as the anchor piece. It proposes the idea of forming a Contingent Workforce Talent Management Office (CW-TMO) within the walls of a corporation. :)

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Contact Information
Sean Rehder
Principal
Orange County, CA.
Phone: (951) 858-4901
Email: sean.rehder@talentlogistics.com

Feel free to connect with me through LinkedIn.com I am an active member with the Human Capital Institute within their Contingent Workforce Strategies group
This is a link to Salesforce.com's App Exchange program.  All work that I do will be made available through this program I use the Microsoft product LiveMeeting to demo, deliver, and train new users to my program
Great online group for those in the recruiting industry.


Past Events
ER Expo 2006 Spring
San Diego, CA
March 14-16, 2006

I'll be there
"Now in its sixth year, the ER Expo conference series has helped hundreds of corporations develop and sustain world-class, industry-leading recruitment and staffing functions."



HCI's 2006 National Human Capital Summit
Chicago, IL
Chicago Marriott Downtown
Pre-Conference April 5, 2006
Conference and Expo April 6-7, 2006

I'll be there
"HCI's inaugural National Human Capital Summit Conference and Expo is this year's most important event for human capital professionals, line managers and executives who understand that talent will be the key driver for success in the knowledge economy."
Key Topics of Discussion
LEAD MANAGEMENT
Leads are suspects or people who have been identified as being part of your company's industry. These people need to be qualified to make sure they are someone you want to have a relationship with.


CONTACT RELATIONSHIPS
Contacts are individuals who are associated with your competitors or Acounts as I call them. Or people you have inditied for potential employment.


ACCCOUNT MANAGEMENT & COMPETITIVE INTELLIGENCE
Accounts are companies. They can be business partners, vendors or one of two types of competitors. Either a Direct Competitor which is a company that is in the same business you are and sells products “against” you, or an Indirect Competitor which is a company that is not in your business but does employ people similar to whom you employ.


OPPORTUNITIES
Opportunities are what you qualify Leads and Contacts against. Your open opportunities constitute your predictable talent pipeline and opportunities also serve as the foundation of your talent management forecast .


STRATEGIC PLANNING
Strategic Planning is used by both your talent acquisition team and your hiring managers…together. Together you create and manage plans and the associated strategies and execution tactics for these plans.

The planning process will most likely be performed for each quarter and be used only for strategic planning where a company makes the decision to proactively target either a highly desired skill set or to “staff up” for a large, high profile project. Strategic Plans are tied to specific departments or divisions and contain the overall objectives for the strategy such as targets, goals, strengths, and challenges.


STRATEGIES
For each Strategic Plan there is a set of strategies that define how the talent acquisition team will meet the hire targets by using a combination of sourcing, interviewing, recruiting, and presenting qualified applicants to Hiring Managers. Multiple strategies for each Strategic Plan allow a company to implement best practices and effective planning processes which includes plan activity management via collaboration of the talent acquisition team and their goals.


CAMPAIGNS
Campaigns are specific marketing activities that you manage to drive leads, build a brand, or stimulate interest in your company.


REPORTING
Reports are data analyses for you and your organization. You can create a variety of best practices reports, and you can build custom reports on the fly to better measure your team's activities, failures and successes.


DASHBOARDS
Dashboards are graphs, charts, and tables based on your custom reports. You can use dashboards to visually measure and analyze key elements of your talent acquisition efforts.


HOME PAGE
Your home page that displays your Outlook synched calendar and task list, along with a customized Dashboard view. You can also disply a list of "hot" links, RSS news feeds, and more web based customization at an individual user's level.


DOCUMENT STORAGE
These are documents that you use as part of your sourcing and recruiting processes.
Recruiting Links
CRM Links
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